Contact & International Patient Enquiries
For questions about a diagnosis, a second opinion, or the practical pathway for treatment in China.
For international patient enquiries, email eham@qq.com. Include a one-page English summary of the diagnosis and stage, the pathology report, key imaging reports, current medications and your question. A useful first reply is a list of the records still needed — not a price or a treatment promise.
Contact details
| Item | Detail |
|---|---|
| eham@qq.com | |
| Telephone | +86-735-2379202 |
| Clinician | Xiangpeng Liu, MD — Associate Chief Physician, ENT & Head/Neck Surgery |
| Hospital | Chenzhou First People’s Hospital, 8 Qingnian Avenue, Chenzhou, Hunan 423000, China |
| Chinese-language site | liuyishi.com |
What to include in the first message
- A one-page English summary: diagnosis, subsite, stage, date of diagnosis, country and current problem.
- The pathology report (and note whether slides or a tumour block can be shipped for re-review).
- Key imaging reports, with a note that full DICOM files are available.
- Biomarker results: p16/HPV, EBV DNA, PD-L1 CPS, mutations where relevant.
- Prior treatment: operations, radiotherapy dose, chemotherapy or immunotherapy drug names and cycle dates.
- Your specific question — for example "is surgery-first or chemoradiotherapy-first appropriate for this stage?"
What a careful first reply looks like
A responsible reply asks for the missing records, offers a preliminary written opinion based on what was provided, states clearly what cannot be concluded without pathology review or in-person examination, and only then discusses an itemised estimate and schedule. Be cautious of any reply that gives a firm price or a treatment start date before your records have been reviewed.
Urgent symptoms: breathing difficulty, active bleeding, rapidly progressive swelling or inability to swallow fluids require emergency care in your own country, not an email enquiry.
Read the full international patient pathway →
Medical disclaimer: This knowledge base is general information for people researching head and neck tumours, not a diagnosis or treatment plan. It does not replace an examination by a qualified physician. Survival figures are population averages, not predictions for an individual. Treatment and cost estimates for China are illustrative only and must be confirmed in writing after your records have been reviewed. If you have a symptom lasting more than two to three weeks, see a doctor promptly.